A few of the frequently asked Q & A's I get are:
1-Do I keep my mirror or glass display?
I do not give my larger mirror or glass displays to keep. These larger displays are property of Multi Source Event Signage and are rental pieces only. All acrylic including mirror acrylic pieces are yours to keep including Table # signs, Signature Drink signs and larger acrylic displays.
2- Can I supply my own mirror/glass display?
The answer is yes! If you aren't in love with any of our Mirror/Glass Rentals or Acrylic Signage, you're more than welcome to provide your own. The display surface must be either glass, mirror, or acrylic. Pricing does vary based on the size of your piece and amount of guests you are having [for seating charts]. Please be advised, depending on the expected turnaround time, there can be an additional rush fee.
3-Do you provide delivery/pick up services?
Yes, I do! I offer delivery and pick up to and from events on Long Island only. Your rental item(s) will be protected and transported with extreme care & caution. Delivery & pick up does come at an additional cost. Pricing varies based on the milage from my Bohemia location to your drop off/pick up location.
4-When do I need to provide the guest list for a seating chart sign?
I completely understand the later the better for brides, when it comes to seating chart production. Especially since Covid, I realized that guests will cancel all the time at the last minute, things come up, emergencies happen, I get it! I give my brides about 2 weeks [at the very most] before their wedding date to send over their FINALIZED guest list. Once the list is sent over, I work up my mock up based on the design layout previously agreed upon and can make any changes if necessary.
5-For photo decals, can I send a selfie?
I would not recommend a selfie-type of photo for for photo decals, especially if you want a line art style. Photos taken afar work and look the best!
6-Can you apply vinyl to a mirror(s) or other display that belong to my venue?
I do get asked this a lot, and unfortunately the answer is no :( MS Creations does not work with materials other than their own for liability reasons. We also do not provide day-of or on-site installations which is what this would call for.